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Posting Guidelines

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  • Please try to find an answer to your question before you post.
  • Please give us all the information about your problem.
  • Be specific.
  • Use the proper message board.
  • Be courteous.
  • Do not expect direct answers from staff or volunteers.
  • Report abuse directly to people and chat support section.
  • Help us help you.

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Please try to find an answer to your question before you post.

Please scan the message board for your problem before posting a new thread. If a thread is already started for your issue, add a reply there versus beginning a new thread, which allows for quicker access to all the information surrounding an issue.

Check HELP, Known Problems, the FAQ, and our Tips and Tricks Index before posting a how-to question. A quick check through related help topics will give you many answers you need to troubleshoot most group features.  And our FAQ is a compilation of many tips, tricks, and workarounds that have been collected from past messageboard postings.  The FAQ also has a section discussing guidelines for choosing the appropriate messageboard for your question.

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Please give us all the information about your problem.

We often can do little to help with an issue unless you tell us how to reproduce the problem, so be sure to report the steps for making it happen. If your group is not rated Adult or Mature, it may help if you include the group name.  The browser and operating system you use along with their version numbers can be important.

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Be specific.

The subject line of your message is the most important part of the thread. Be sure to clearly identify the area/feature in the subject title. It helps those assisting you to find your thread again once any research has been completed; it helps others with similar problems find the thread; and it can help months later when someone wants to refer another member with the same problem.

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Use the proper message board.

All questions should be posted on the General board. Please note, however, that management will not answer questions about message deletions, bannings, or other group management issues on the message boards. You are welcome to address those issues in an e-mail to the management, but be sure to include your return email address.

The Tips and Tricks board is not to be used for posting questions.  You may certainly ask questions about posted items in the original discussions, but do not start start a new discussion unless you are posting a new tip for other members.

The only appropriate place for announcements about your group is the Promote Here board available in the left-navigation pane.  Please follow the guidelines that are presented when you click the link. Collab promotion messages posted on other boards will be deleted without comment.

The Off Topic board is for socializing. Controversial subject matter is prohibited because it can distract from the basic purpose of Community Feedback.  Community rules apply.

The Wish Board is for sharing features you would like to see in Collabs.

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Be courteous.

Please treat management and other group members in a respectful manner. We have a zero- tolerance policy toward flaming. Anyone participating in this bad behavior, even if you are defending yourself, will be banned from the group.  As is the case for all collabs, we must abide by Terms of Use and Chatting Guidelines.  If you are unfamiliar with them, please review them before posting.  Links are provided at the bottom of this page.

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Do not expect direct answers from staff or volunteers.

Remember, this site is managed by volunteers. They, along with many experienced members, are here to help you. The people and chat development team has staff assigned to review our messageboards and problem reports on a regular basis, but they will not answer your questions here. You are certainly welcome to express your dissatisfaction with any part of people and chat service, but we will not tolerate lewd or or obscene language, spamming, inappropriate links, or duplicate postings. If you feel the need to criticize people and chat and/or the collabs, please do it in a constructive manner. If all you want to do is rant and rave, your comments are not likely to be taken seriously.

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Report abuse directly to people and chat support section.

If you are here to report illegal activity or child porn sites, do NOT post the URL in the message thread. Rather report it via the E-Form and Staffers will look into it ASAP.

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Help us help you.

We always welcome constructive suggestions on how "Community Feedback" can serve you better.  Working together, we can all help to make our little corner of the Internet just a little bit better.

By posting, uploading, inputting, providing or submitting ("Posting") my submissions, I am granting Community Feedback permission to use my submissions in connection with the operation of the Web Group known as Community Feedback including, without limitation, the license rights to publicly display, edit, translate and reformat my submissions, and to publish my nickname in connection with my submissions.  No compensation will be paid with respect to the use of my submissions, as provided herein. Community Feedback is under no obligation to post or use any submission I may provide and Community Feedback may remove any submission at any time at their sole discretion.  My withdrawal from, removal from, and/or the cessation of my participation in and/or changes in the management and/or membership in Community Feedback shall not change the terms of this agreement.

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